Customer Service Representatives pay in Jackson

In Jackson (MS), the median pay for customer service representatives is $18.20 an hour ($37,850 a year). About 4,270 people work in this job there.

$18.20Median hourly pay
$32,380–$45,940Middle half of workers, yearly
4,270People in this job in Jackson (MS)

That is 15% lower than the U.S. median ($44,770). It is 4% higher than the Mississippi median ($36,380).

Pay range for customer service representatives in Jackson (MS)

Earns more thanHourlyYearly
10% of workers$14.64$30,450
25% of workers$15.57$32,380
Half of workers (median)$18.20$37,850
75% of workers$22.09$45,940
90% of workers$27.00$56,170

Customer Service Representatives pay in Mississippi metro areas

Metro areaMedian yearly payPeople in this job
Jackson (this page)$37,8504,270
Gulfport-Biloxi$37,5402,270
Hattiesburg$36,7001,280

Mississippi unemployment rate: 3.4% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Jackson (MS)

JobMedian yearly pay
Receptionists and Information Clerks$34,350
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$46,470

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.