Customer Service Representatives pay in Lincoln

In Lincoln (NE), the median pay for customer service representatives is $19.92 an hour ($41,430 a year). About 2,540 people work in this job there.

$19.92Median hourly pay
$37,080–$46,700Middle half of workers, yearly
2,540People in this job in Lincoln (NE)

That is 7% lower than the U.S. median ($44,770). It is 6% lower than the Nebraska median ($43,940).

Pay range for customer service representatives in Lincoln (NE)

Earns more thanHourlyYearly
10% of workers$15.27$31,750
25% of workers$17.83$37,080
Half of workers (median)$19.92$41,430
75% of workers$22.45$46,700
90% of workers$27.97$58,180

Customer Service Representatives pay in Nebraska metro areas

Metro areaMedian yearly payPeople in this job
Grand Island$45,070410
Omaha$44,2608,810
Lincoln (this page)$41,4302,540

Nebraska unemployment rate: 2.9% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Lincoln (NE)

JobMedian yearly pay
Receptionists and Information Clerks$37,050
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$61,790

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.