Customer Service Representatives pay in Omaha

In Omaha (NE), the median pay for customer service representatives is $21.28 an hour ($44,260 a year). About 8,810 people work in this job there.

$21.28Median hourly pay
$37,060–$50,380Middle half of workers, yearly
8,810People in this job in Omaha (NE)

That is about the same as the U.S. median ($44,770). It is about the same as the Nebraska median ($43,940).

Pay range for customer service representatives in Omaha (NE)

Earns more thanHourlyYearly
10% of workers$16.36$34,040
25% of workers$17.82$37,060
Half of workers (median)$21.28$44,260
75% of workers$24.22$50,380
90% of workers$28.93$60,170

Customer Service Representatives pay in Nebraska metro areas

Metro areaMedian yearly payPeople in this job
Grand Island$45,070410
Omaha (this page)$44,2608,810
Lincoln$41,4302,540

Nebraska unemployment rate: 2.9% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Omaha (NE)

JobMedian yearly pay
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$60,130
Receptionists and Information Clerks$38,740
Billing and Posting Clerks$48,860
Insurance Claims and Policy Processing Clerks$49,410
Interviewers, Except Eligibility and Loan$44,770

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.