Customer Service Representatives pay in Toledo

In Toledo (OH), the median pay for customer service representatives is $20.66 an hour ($42,970 a year). About 3,170 people work in this job there.

$20.66Median hourly pay
$35,730–$49,870Middle half of workers, yearly
3,170People in this job in Toledo (OH)

That is 4% lower than the U.S. median ($44,770). It is 6% lower than the Ohio median ($45,610).

Pay range for customer service representatives in Toledo (OH)

Earns more thanHourlyYearly
10% of workers$14.35$29,860
25% of workers$17.18$35,730
Half of workers (median)$20.66$42,970
75% of workers$23.98$49,870
90% of workers$29.51$61,370

Customer Service Representatives pay in Ohio metro areas

Metro areaMedian yearly payPeople in this job
Cincinnati$46,47019,410
Columbus$46,35018,550
Cleveland$46,04015,900
Akron$45,4205,780
Dayton-Kettering-Beavercreek$44,9704,880
Canton-Massillon$44,4302,590
Toledo (this page)$42,9703,170
Lima$42,340460
Sandusky$39,260470
Springfield$39,000670
Youngstown-Warren$37,9702,140
Mansfield$37,180680

Ohio unemployment rate: 3.3% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Toledo (OH)

JobMedian yearly pay
Receptionists and Information Clerks$36,710
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$53,470

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.