Customer Service Representatives pay in Memphis

In Memphis (TN), the median pay for customer service representatives is $21.20 an hour ($44,090 a year). About 9,360 people work in this job there.

$21.20Median hourly pay
$36,650–$48,470Middle half of workers, yearly
9,360People in this job in Memphis (TN)

That is 2% lower than the U.S. median ($44,770). It is 3% higher than the Tennessee median ($42,830).

Pay range for customer service representatives in Memphis (TN)

Earns more thanHourlyYearly
10% of workers$15.18$31,570
25% of workers$17.62$36,650
Half of workers (median)$21.20$44,090
75% of workers$23.30$48,470
90% of workers$29.07$60,470

Customer Service Representatives pay in Tennessee metro areas

Metro areaMedian yearly payPeople in this job
Nashville-Davidson--Murfreesboro--Franklin$45,51020,770
Chattanooga$45,0305,120
Memphis (this page)$44,0909,360
Knoxville$38,8406,640
Jackson$38,680970
Clarksville$37,6501,610
Cleveland$37,600590
Morristown$37,570740
Johnson City$36,5701,940
Kingsport-Bristol$36,1302,130

Tennessee unemployment rate: 3.4% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Memphis (TN)

JobMedian yearly pay
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$59,140
Receptionists and Information Clerks$34,530
Billing and Posting Clerks$46,340
Eligibility Interviewers, Government Programs$49,940
Hotel, Motel, and Resort Desk Clerks$30,270

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.