Customer Service Representatives pay in Nashville-Davidson--Murfreesboro--Franklin
In Nashville-Davidson--Murfreesboro--Franklin (TN), the median pay for customer service representatives is $21.88 an hour ($45,510 a year). About 20,770 people work in this job there.
That is 2% higher than the U.S. median ($44,770). It is 6% higher than the Tennessee median ($42,830).
Pay range for customer service representatives in Nashville-Davidson--Murfreesboro--Franklin (TN)
| Earns more than | Hourly | Yearly |
|---|---|---|
| 10% of workers | $15.45 | $32,140 |
| 25% of workers | $18.16 | $37,770 |
| Half of workers (median) | $21.88 | $45,510 |
| 75% of workers | $24.95 | $51,900 |
| 90% of workers | $30.64 | $63,730 |
Customer Service Representatives pay in Tennessee metro areas
| Metro area | Median yearly pay | People in this job |
|---|---|---|
| Nashville-Davidson--Murfreesboro--Franklin (this page) | $45,510 | 20,770 |
| Chattanooga | $45,030 | 5,120 |
| Memphis | $44,090 | 9,360 |
| Knoxville | $38,840 | 6,640 |
| Jackson | $38,680 | 970 |
| Clarksville | $37,650 | 1,610 |
| Cleveland | $37,600 | 590 |
| Morristown | $37,570 | 740 |
| Johnson City | $36,570 | 1,940 |
| Kingsport-Bristol | $36,130 | 2,130 |
Tennessee unemployment rate: 3.4% (August 2026), U.S. Bureau of Labor Statistics.
Education, experience and outlook for customer service representatives
- Typical education to start: High school diploma or equivalent (BLS)
- Related work experience most have: 1 to 2 years (O*NET)
- Training on the job: Short-term on-the-job training (BLS)
- Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)
Related jobs in Nashville-Davidson--Murfreesboro--Franklin (TN)
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Post a job freeFind jobsCheck pay for any jobSource: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.