Customer Service Representatives pay in Austin-Round Rock-San Marcos

In Austin-Round Rock-San Marcos (TX), the median pay for customer service representatives is $21.02 an hour ($43,720 a year). About 32,690 people work in this job there.

$21.02Median hourly pay
$36,640–$49,250Middle half of workers, yearly
32,690People in this job in Austin-Round Rock-San Marcos (TX)

That is 2% lower than the U.S. median ($44,770). It is 8% higher than the Texas median ($40,420).

Pay range for customer service representatives in Austin-Round Rock-San Marcos (TX)

Earns more thanHourlyYearly
10% of workers$14.67$30,520
25% of workers$17.62$36,640
Half of workers (median)$21.02$43,720
75% of workers$23.68$49,250
90% of workers$29.62$61,610

Customer Service Representatives pay in Texas metro areas

Metro areaMedian yearly payPeople in this job
Dallas-Fort Worth-Arlington$44,99096,930
Midland$44,8901,340
Austin-Round Rock-San Marcos (this page)$43,72032,690
San Antonio-New Braunfels$42,72034,730
Houston-Pasadena-The Woodlands$40,38065,510
Odessa$39,2701,150
Amarillo$38,9902,280
Waco$38,8103,260
Brownsville-Harlingen$38,3504,880
Killeen-Temple$38,2802,670
Beaumont-Port Arthur$37,9802,560
Longview$37,8501,570
Tyler$37,7201,680
El Paso$37,64010,680
Victoria$37,440570
College Station-Bryan$37,1902,500
Sherman-Denison$37,090840
Corpus Christi$37,0703,280
Abilene$36,8302,550
Wichita Falls$36,370910
Texarkana$36,090740
San Angelo$36,0801,270
Lubbock$35,9403,830
McAllen-Edinburg-Mission$35,8308,270
Eagle Pass$35,820200

Texas unemployment rate: 4.4% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Austin-Round Rock-San Marcos (TX)

JobMedian yearly pay
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$62,900
Receptionists and Information Clerks$36,690
Insurance Claims and Policy Processing Clerks$48,280
Billing and Posting Clerks$49,070
Bill and Account Collectors$47,310
Information and Record Clerks, All Other$44,220
Hotel, Motel, and Resort Desk Clerks$31,770
Court, Municipal, and License Clerks$51,700

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.