Customer Service Representatives pay in San Antonio-New Braunfels

In San Antonio-New Braunfels (TX), the median pay for customer service representatives is $20.54 an hour ($42,720 a year). About 34,730 people work in this job there.

$20.54Median hourly pay
$35,520–$49,040Middle half of workers, yearly
34,730People in this job in San Antonio-New Braunfels (TX)

That is 5% lower than the U.S. median ($44,770). It is 6% higher than the Texas median ($40,420).

Pay range for customer service representatives in San Antonio-New Braunfels (TX)

Earns more thanHourlyYearly
10% of workers$14.08$29,280
25% of workers$17.08$35,520
Half of workers (median)$20.54$42,720
75% of workers$23.58$49,040
90% of workers$27.08$56,320

Customer Service Representatives pay in Texas metro areas

Metro areaMedian yearly payPeople in this job
Dallas-Fort Worth-Arlington$44,99096,930
Midland$44,8901,340
Austin-Round Rock-San Marcos$43,72032,690
San Antonio-New Braunfels (this page)$42,72034,730
Houston-Pasadena-The Woodlands$40,38065,510
Odessa$39,2701,150
Amarillo$38,9902,280
Waco$38,8103,260
Brownsville-Harlingen$38,3504,880
Killeen-Temple$38,2802,670
Beaumont-Port Arthur$37,9802,560
Longview$37,8501,570
Tyler$37,7201,680
El Paso$37,64010,680
Victoria$37,440570
College Station-Bryan$37,1902,500
Sherman-Denison$37,090840
Corpus Christi$37,0703,280
Abilene$36,8302,550
Wichita Falls$36,370910
Texarkana$36,090740
San Angelo$36,0801,270
Lubbock$35,9403,830
McAllen-Edinburg-Mission$35,8308,270
Eagle Pass$35,820200

Texas unemployment rate: 4.4% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in San Antonio-New Braunfels (TX)

JobMedian yearly pay
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$50,610
Receptionists and Information Clerks$36,550
Billing and Posting Clerks$43,340
Insurance Claims and Policy Processing Clerks$55,910
Bill and Account Collectors$47,380
Hotel, Motel, and Resort Desk Clerks$29,870
Loan Interviewers and Clerks$52,930
Interviewers, Except Eligibility and Loan$41,860

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.