Customer Service Representatives pay in Charlottesville

In Charlottesville (VA), the median pay for customer service representatives is $19.35 an hour ($40,240 a year). About 1,130 people work in this job there.

$19.35Median hourly pay
$35,590–$49,890Middle half of workers, yearly
1,130People in this job in Charlottesville (VA)

That is 10% lower than the U.S. median ($44,770). It is 6% lower than the Virginia median ($42,730).

Pay range for customer service representatives in Charlottesville (VA)

Earns more thanHourlyYearly
10% of workers$15.11$31,440
25% of workers$17.11$35,590
Half of workers (median)$19.35$40,240
75% of workers$23.99$49,890
90% of workers$30.05$62,490

Customer Service Representatives pay in Virginia metro areas

Metro areaMedian yearly payPeople in this job
Roanoke$45,5002,760
Winchester$44,4601,130
Richmond$42,66010,960
Staunton-Stuarts Draft$41,230450
Charlottesville (this page)$40,2401,130
Harrisonburg$39,100660
Virginia Beach-Chesapeake-Norfolk$38,15010,960
Lynchburg$37,6701,220
Blacksburg-Christiansburg-Radford$37,430640

Virginia unemployment rate: 3.6% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.