Customer Service Representatives pay in Asheville

In Asheville (NC), the median pay for customer service representatives is $18.74 an hour ($38,980 a year). About 2,850 people work in this job there.

$18.74Median hourly pay
$35,880–$45,760Middle half of workers, yearly
2,850People in this job in Asheville (NC)

That is 13% lower than the U.S. median ($44,770). It is 3% lower than the North Carolina median ($40,240).

Pay range for customer service representatives in Asheville (NC)

Earns more thanHourlyYearly
10% of workers$14.34$29,820
25% of workers$17.25$35,880
Half of workers (median)$18.74$38,980
75% of workers$22.00$45,760
90% of workers$26.40$54,900

Customer Service Representatives pay in North Carolina metro areas

Metro areaMedian yearly payPeople in this job
Durham-Chapel Hill$46,8004,660
Charlotte-Concord-Gastonia$44,98026,120
Raleigh-Cary$41,90013,620
Greensboro-High Point$41,2407,460
Burlington$41,0401,290
Asheville (this page)$38,9802,850
Winston-Salem$38,4103,770
Wilmington$38,1002,850
Hickory-Lenoir-Morganton$37,7902,250
Greenville$36,3101,160
Fayetteville$35,1301,890
Rocky Mount$34,680730
Pinehurst-Southern Pines$34,590670
Goldsboro$34,500740
Jacksonville$33,9801,130

North Carolina unemployment rate: 3.5% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.