Customer Service Representatives pay in Minneapolis-St. Paul-Bloomington

In Minneapolis-St. Paul-Bloomington (MN), the median pay for customer service representatives is $23.79 an hour ($49,480 a year). About 38,630 people work in this job there.

$23.79Median hourly pay
$43,870–$60,520Middle half of workers, yearly
38,630People in this job in Minneapolis-St. Paul-Bloomington (MN)

That is 11% higher than the U.S. median ($44,770). It is about the same as the Minnesota median ($48,800).

Pay range for customer service representatives in Minneapolis-St. Paul-Bloomington (MN)

Earns more thanHourlyYearly
10% of workers$17.40$36,180
25% of workers$21.09$43,870
Half of workers (median)$23.79$49,480
75% of workers$29.10$60,520
90% of workers$35.54$73,920

Customer Service Representatives pay in Minnesota metro areas

Metro areaMedian yearly payPeople in this job
Minneapolis-St. Paul-Bloomington (this page)$49,48038,630
St. Cloud$48,1201,850
Mankato$47,3201,030
Rochester$47,0501,250
Duluth$44,9401,500

Minnesota unemployment rate: 4.4% (August 2026), U.S. Bureau of Labor Statistics.

Education, experience and outlook for customer service representatives

  • Typical education to start: High school diploma or equivalent (BLS)
  • Related work experience most have: 1 to 2 years (O*NET)
  • Training on the job: Short-term on-the-job training (BLS)
  • Job outlook: -5.3% over ten years, declining · about 289,500 openings a year (BLS)

Related jobs in Minneapolis-St. Paul-Bloomington (MN)

JobMedian yearly pay
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$77,120
Receptionists and Information Clerks$38,000
Billing and Posting Clerks$57,330
Insurance Claims and Policy Processing Clerks$58,260
Bill and Account Collectors$49,160
Court, Municipal, and License Clerks$57,180
Human Resources Assistants, Except Payroll and Timekeeping$56,670
Hotel, Motel, and Resort Desk Clerks$38,150

Other job titles for this job

Adjustment ClerkCompensation AdjusterService AdvisorService WriterMembership CoordinatorCustomer Support SpecialistProduct Support SpecialistField Service RepresentativeCSRGuest Service AgentReturns ClerkAccount Representative

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Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 estimates. Figures are for wage and salary workers and do not include the self-employed. The median is the middle wage: half earn more, half earn less. Other job titles: O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. JAI Bot has modified this information; USDOL/ETA has not approved, endorsed, or tested these modifications.